FREQUENTLY ASKED QUESTIONS

The Ming Shine

How is Ming different from a polish or sealant?

Yes, but doesn't my car's paint need some kind of covering to protect it?

Does Ming allow my paint to breath?

Does Ming only work on new cars?

Can I Ming my clearcoat?

Do the new "high tech" car paints need the Ming Mirror Finish?

Does the Ming process "burn" my paint finish?

What types of chemicals are used in the Ming process?

If I have an accident which requires repainting, do I have to re-Ming the entire car?

What is "The Ming Guarantee"?

How do I know Ming will stand by its guarantee?

Does Ming only do the "Mirror Finish"?

How does the Ming Shine improve my paint?

But doesn't my vehicle's paint need some kind of covering to protect it?

What does the name MING mean?

Buying A New Car Protection Package

Why should I buy a New Car Protection Package from Ming and not my directly at my dealership?

Why is my dealership charging more for a New Car Protection Package?

Why is my dealership charging less for a New Car Protection Package?

Can I request that my dealership send my vehicle to a Ming Centre for a New Car Protection Package?

Do I have to get the New Car Protection Package right away?

Do I have to buy all Five New Car Protection Products?

How long do I need to leave my vehicle at a Ming Centre?

Does Ming’s New Car Protection Package ever go on sale?

Do I need a New Car Protection Package if I only keeping the vehicle for 3 years?

What do I look for in Paint Protection?

What do I look for in Interior Protection?

What do I look for in Underbody Sound Deadener Protection?

What do I look for in Rust Proofing Protection?


How is Ming different from a polish or sealant?

Actually, Ming is neither a polish or sealant. In fact, Ming is more a process than a product. The Ming process shines the natural paint finish by filling the pits and valleys (sometimes called pores) in every painted and clearcoat surface where dirt, grime and pollutants can collect.

Once the process is complete, no chemical residue or coating is left on the paint.

In a conventional treatment waxes or polishes are rubbed or buffed into these pores to cover the paint. The shine comes from the ingredients in the wax or polish. With Ming, the shine you see is the reflection of Ming's exclusive conditioning oils and your flat, smooth paint surface.

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Yes, but doesn't my car's paint need some kind of covering to protect it?

No, not if the paint has been treated and strengthened. The Ming process bonds the paint making it much more resistant than otherwise. The paint is then protected from the damaging effects of dirt, grime, sunlight or pollutants. The only upkeep necessary is a gentle, regular washing with Ming Car Wash Soap or a comparable product. You need not wax or polish your vehicle again.

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Does Ming allow my paint to breath?

Paint does not breath in the sense of air passing in and through it. Paint is a petroleum based, inorganic combination of pigments, solvents and binders that do not require oxygen to properly function. In fact, oxygen and sunlight are the chief causes of Oxidation - that clouding of the paint - which makes even a new car look old. Oxidation is accelerated when pores of the paint fill with harmful materials. Waxes and polishes cover-up these pores for a period of time. The Ming process cleans and closes them so that harmful materials cannot collect in the paint.

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Does Ming only work on new cars?

No, the Ming process also works extremely well on used cars. It cleans old waxes, polishes and dirt that cause clouding and oxidation and returns your used vehicle to a shine that will make your car look almost new again.

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Can I Ming my clearcoat?

Yes. The "clearcoat" is an upper layer of paint finish that has no pigmentation. It still has the same pits and valleys (pores) as any other applied paint. These pores can collect dirt and become clouded when they fill with material. The Ming process cleans, enhances and protects that clearcoat finish giving it an increased luster and longer lasting shine.

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Do the new "high tech" car paints need the Ming Mirror finish?

Yes. The Ming process removes the pores that are part of every paint finish. Every paint can benefit from a Ming finish. Ming's goal is to provide the highest quality finish protection available. This goal requires that Ming work closely with the various paint manufacturers to keep current on changes in paint technology. The Ming process has been updated and improved through the years to maintain our commitment to high quality. Today's advanced Ming Mirror Finish is still the perfect answer to today's advanced paints.

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Does the Ming process "burn" my paint finish?

No. Heat is a component of the Ming process, but, there is never enough heat to "burn" the paint. Further, Ming technicians are quality certified to understand your vehicle's paint requirements and provide exacting care.

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What types of chemicals are used in the Ming process?

The secret Ming chemicals used to perform the Ming process are a mixture of water soluble ingredients specially formulated to protect a vehicle's finish. They are safe for both the finish and the environment.

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If I have an accident which requires repainting, do I have to re-Ming the entire car?

If I have an accident which requires repainting, do I have to re-Ming the entire car? No, just the area that has been repainted. Most Ming Centers will Ming the repainted area for you at nominal charge. Your insurance may even cover the cost of the retreatment.

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What is "The Ming Guarantee"?

The Ming Guarantee promises you satisfaction with your Ming "Mirror Finish" for seven years after the Ming process is performed. There are no yearly maintenance visits, no hidden yearly charges and no required reapplication. Your vehicle will retain that same "Mirror Finish" gloss through your regular washing and care. The guarantee is only subject to the condition of the paint prior to Ming processing and does not apply to areas damaged by abrasion, collision or repainting that may occur after processing.

If you are not satisfied with the appearance of your vehicle, all you need to do is return your vehicle to any authorized Ming Center with your invoice and signed guarantee. Our certified technicians will process it again under the terms of the warranty.

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How do I know Ming will stand by its guarantee?

Ming has been in the auto beauty business since 1935. We value the longevity of our business and the high perception customers have of our quality. Our individual Centers are operated by reputable, concerned business people who understand the importance of customer service. Our desire is to provide our expertise to you in protecting and maintaining the beautiful appearance of you new or used vehicle.

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Does Ming only do the "Mirror Finish"?

No. Ming offers a full range of auto beauty protection treatments for your vehicle. In addition to the "Mirror Finish", Ming provides quality: Rust Protection, Fabric Protection, Vinyl and Leather Protection, Underbody Protection, 3M Stoneguard, Window Tinting, Paintless Dent Removal, Bumper Repair, Complete Appearance, Reconditioning.

Ming also provides a full line of quality Ming Auto Care Products to help keep your vehicle looking new for years.

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How does the Ming Shine improve my paint?

Along with removing the pits and valleys, the Ming Process toughens and hardens the paint making it more resistant to chips, scratches, and the detrimental effects of the elements. The process shines the paint finish without altering the composition or base thickness of the paint.

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But doesn't my vehicle's paint need some kind of covering to protect it?

No, not if the paint has been Ming treated and strengthened. The Ming process bonds the paint making it much easier and faster to wash your car, truck or van. As well, your paint's natural abrasiveness has been reduced resulting in fewer car wash scratches. The only upkeep necessary is a gentle, regular washing with Ming Car Wash Soap or a comparable product. You need not wax or polish your vehicle again.
MingShine--Without a word you will make your vehicle's presence known.

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What does the name MING mean?

Ming stands for Masters In Natural Glazing. The name Ming was coined by a newspaper reporter who was so impressed with the "Ming Shine" and its inventor Chester Stebenne, that he called them the "Masters in natural glazing." The acronym MING became popular and the name stuck.

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Why should I buy a New Car Protection Package from Ming and not my directly at my dealership?

Ming Shine Co. solely specializes in Auto Appearance. We have individually trained our technicians to be the “best” in the industry, we are committed to only providing our clients with the “best” products in the industry, and since 1935 we have been the experts in Vehicle Protection. This is our business.

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Why is my dealership charging more for a New Car Protection Package?

Because of the nature of a dealership, they are able to finance the charges of a New Car Protection Package over a long period of time. The price of their packages may appear reduced when it can be paid just a few dollars a day. There is not a better quality package than Ming on the market, we guarantee it.

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Why is my dealership charging less for a New Car Protection Package?

When closing a deal on a New Car, your dealer may offer to reduce the price of a New Car Protection Package to seal the deal. When accepting this type of discount, make sure you take a close look at the products included to determine whether or not the value is real.

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Can I request that my dealership send my vehicle to a Ming Centre for a New Car Protection Package?

Absolutely! Dealerships send vehicles ‘by request’ to our Ming Centres all the time. You may pay the dealership for the New Car Protection Package through your financing OR you may pay us directly. We work with the dealership to ensure that when you take delivery of your vehicle all of our products are installed and ready to use.

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Do I have to get the New Car Protection Package right away?

The sooner the better. We would rather apply some of the products while the vehicle is new to avoid additional cleaning charges; however we consider a vehicle “new” for up to six months after you purchase it.

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Do I have to buy all Five New Car Protection Products?

No. Ming’s sales teams can customize a package that suits your vehicle type and purpose. Using our expertise we can help you decide which products your really need.

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How long do I need to leave my vehicle at a Ming Centre?

Ming prides itself in having your vehicle ready for delivery in the same day. We know you can’t afford to be without your vehicle for long.

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Does Ming’s New Car Protection Package ever go on sale?

Check out our website’s Seasonal Promotions section for sales. You may also get pricing & sales information via email news@mingshine.com our just call our office.

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Do I need a New Car Protection Package if I only keeping the vehicle for 3 years?

You will benefit from the ease of maintenance and piece of mind for the next three years; however, more importantly your resale value will be secured. When a valuation is put on a trade-in or lease return at a dealership, sure they take a look at the mileage, most importantly though, is the appearance. It’s all advantages when you return or sell a 3 year old vehicle that looks brand new and has written guarantees against rust, paint deterioration and soiled interiors.

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What do I look for in Paint Protection?

The Ming Shine Paint Protection is the only paint protection that never has to be re-applied. Ming is neither a polish nor sealant. In fact, Ming is a process more than a product. The Ming process shines the natural paint finish by flattening the pits and valleys (sometimes called pores) in every painted and clearcoat surface where dirt, grime and pollutants can collect. Once the process is complete, no chemical residue or coating is left on the paint. In a conventional treatment waxes or polishes are rubbed or buffed into these pores to cover the paint. The shine comes from the ingredients in the wax or polish. With Ming, the shine you see is the reflection of Ming's exclusive conditioning oils and your flat, smooth paint surface.

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What do I look for in Paint Protection?

Interior protection products should be non-toxic, odourless, invisible, and you should not need to return your vehicle for re-application. Be aware, some interior protection products dissolve when you wipe up a spill with any type of detergent and water. Check out the warrantee too – you should never have to pay extra for repair or replacements. Do your research *If the salesperson doesn’t know what kind they use - don’t buy from them!

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What do I look for in Underbody Sound Deadener Protection?

Be careful you only purchase a rubber-based underbody sound deadener protection. Years ago we used tar or resin based product but new technology has provided the industry with a superior product that increases both heating & cooling temperatures. Ming’s name brand Underbody Sound Deadener Protection comes with a fully transferable Lifetime Warranty with most cars. *If the salesperson doesn’t know what kind they use - don’t buy from them!

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What do I look for in Rust Proofing Protection?

Be careful you only purchase a wax-based rustproofing protection. Years ago we used oil-based product but new technology has provided the industry with a superior product that doesn’t drip and create a “bathtub” effect inside your vehicle’s panels. Ming’s name brand Rustproof Protection comes with a fully transferable Lifetime Warranty with most cars. *If the salesperson doesn’t know what kind they use - don’t buy from them!

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